Solutions
Google Cloud Managed Service Provider (MSP)
From IT Headaches to Business Breakthroughs: Let MSP Transform Your Technology Challenges into Strategic Advantages. At Master Concept, we strive to meet all of our customers’ needs by providing a wide range of comprehensive services
What is MSP?
Managed service provider (MSP) provide services including network monitoring, security management, data backup and recovery, software updates, and various technical support.
Master Concept's team is a group of delicated professionals who are committed to meet demands of digital transformation. We offer specialised expertise and customised services needed to manage and optimize complex IT systems in today's world.
Why do you need MSP?
Complex IT Environments induce segmented MSP needs
- Inefficiencies and gaps in addressing complex business challenges at different stages of the business lifecycle
- Need more than traditional IT infrastructure management, but a broader range of services (including cloud computing, cybersecurity, data analytics, AI/ML solutions, and strategic IT consulting)
Shortage of IT Manpower leads to outsourcing IT management
- Limited capacity to accommodate future growth or expansion
- Need to balance IT scalability with cost optimization and budget constraints
- Lack of access to cutting-edge tools and expertise to drive digital transformation
We not only offer the BEST but ENHANCED MSP services!
Expert Administration, Proactive Monitoring, and Efficient Operation of Essential Services
Planning and Design
In accordance with the actual business requirements of the enterprise, we will develop a cloud technology solution and implementation plan by integrating public cloud technologies and products.
Build and Migration
We will facilitate the migration of the client's IT systems, including databases and storage, to the public cloud while ensuring the integrity and accuracy of the data and usage.
Operations and Management
Our services include delivering a seamless and efficient operations management experience, featuring efficient monitoring, troubleshooting, intelligent alerts, and continuous security assurance.
Governance and Optimization
We offer a unified management portal that provides visibility into enterprise cloud resource utilization and cost data, thereby enhancing the value of the cloud adoption for the enterprise.
Google Cloud APAC Premier Partner
Master Concept is a Google Cloud Premier Partner with over 20 years of experience. We assist clients in digital transformation and the development of AI applications using Google Cloud, Google Workspace, Google Maps Platform. Our solutions have been widely adopted in industries such as financial services, e-commerce, media and publishing, government, non-governmental organizations, and many other institutions.
What Google Cloud Service can Master Concept provide you?
Cloud Solution Consultant
- Cloud architecture consulting, evaluation, design
- Cloud environment and permission evaluation, design
- Cloud product and solution consulting, design
Cloud Migration Service
- Service commissioning/hosting
- Service maintenance monitoring management
- 24 x 7 Technical Support
- 5 x 8 Technical Support
Cloud management
- Service commissioning/hosting
- Service maintenance monitoring management
- 24 x 7 Technical Support
- 5 x 8 Technical Support
- Monthly inspection
Cost Optimization
cloud platform - CMP
- Service commissioning/hosting
Service maintenance monitoring management
24 x 7 Technical Support
How our customers grow with Google Cloud
Master Concept’s migration of H.H. GALAXY’s e-commerce infrastructure to Google Cloud Platform, supported by Managed Service Provider (MSP) principles, granted them access to secure servers and advanced data analytics. This shift freed H.H. GALAXY from IT infrastructure concerns, enabling them to focus on innovation and gain a competitive edge.
Guardforce AI, in collaboration with Master Concept and Google Cloud, has elevated robot-human interaction in Southeast Asia. Their partnership enhances Managed Service Provider (MSP) capabilities and results in more advanced interactive robots with improved AI abilities. This innovation streamlines AI-driven solutions for businesses in the region.
