Customer Engagement Software Suite
The Freshworks cloud-based suite of products is designed to work tightly together to increase collaboration and help teams better connect and communicate with their customers and co-workers. The products provide a 360-degree view of the customer, are ready to go, easy to use, and offer a quick return on investment.
All you need for communication
A set of systems for support to provide a seamless communication channel to customers.
Collaboration made easy
A set of easy-to-use management software for most of your team members includes IT, HR, product, project team, etc.
Sales & Marketing
turn the data into insights
Make use of technology helps enrich customer data and discover insights. You will be able to build clear segmentation and visualization on top of your data set.
Why Master Concept?
in Asia Pacific
We provide deployment services and seamless data migration for all of your valuable data.
24/7 Local Support
We have support teams among Asia Pacific including Hong Kong, Macau, Taiwan, Malaysia, Singapore, Beijing, Shenzeng and Hangzhou.
Flexible Payment Methods
We offer easy online & offline payment options denominated in local currency. You can even choose to wire transfer your payment to us. No credit cards required!
We provide training lessons to get you up and running fast with the tool and also help you get accustomed to the new working culture.