Google Workspace Administration (GSAD)

The courses will help you feel confident about using the features of the Google Workspace Admin console to manage users, control access to services, configure security settings, monitor Google Workspace operations, and much more.


09:30 – 17:30

(Total 48 training hours)

Cantonese, Supplemented with English terminology


Course Information

Course Name: Google Workspace Administration

Certificate: A minimum of 70% attendance rate is required for awarding of a completion certificate

Remark: Please Bring your own laptop (BYOD) to classes.

What Will You Achieve

You’ll learn how to create and configure a new Google Workspace account with a primary domain and explore options for provisioning.

  • You’ll learn how to manage your users and become familiar with Google Workspace’s organizational structures and core services, such as Gmail and Calendar. You’ll learn how to configure these services to meet the needs of your organization.
  • You’ll learn Google’s best practices to protect your users and data. This includes examining user and application security and becoming familiar with the single sign-on (SSO) options available for your organization. You’ll learn how to identify security events and risks and mitigate problems that may arise.
  • You’ll learn to configure email compliance and implement measures to protect your organization from spam, spoofing, phishing, and malware attacks. You’ll become familiar with the various mail routing options available.
  • You’ll learn Google’s best practices for deploying Google Workspace into your organization.

Who Is This Course For?

New and existing Google Workspace administrators



Course Outline

Set up a Google Workspace account.

  • Access and navigate the Google Workspace Admin console.
  • Describe the key properties of the Google Workspace Directory.
  • Explain how an organizational structure can be used to simplify user and service management.
  • Provision users, groups, and calendar resources in Google Workspace, and undertake common user management tasks.
  • Describe the types of admin roles available in Google Workspace.

Describe how to manage and configure Google Workspace services for an organization.

  • Explore the mobile device management options available in Google Workspace.
  • Describe Google Vault and learn how to use it to retain, search, and export your organization’s data.
  • Navigate Google Workspace admin reports and set up administrator alerts.
  • Configure Google Workspace’s user protection settings, such as password policies and recovery.
  • Implement 2-step verification in your organization.
  • Describe the SSO options available in Google Workspace.
  • Identify the differences between using Google as an identity provider versus using a third-party provider.
  • Use Secure LDAP to integrate LDAP compliant applications.
  • Configure trusted applications for your organization.
  • Configure access to trusted applications to prevent malicious attacks.
  • Use the security center to identify, triage, and act on security and privacy issues.

Explain the Domain Name System (DNS), and identify the common record types.

  • Implement Google Workspace’s email security measures, and explain the purpose of each.
  • Configure Google Workspace to protect users from spam, phishing, and malware attacks.
  • Implement email compliance features provided by Google Workspace.
  • Describe common Google Workspace email routing options.

Describe Google’s three-phase deployment methodology.

  • Describe how to provision domains, users, groups, and other objects in Google Workspace.
  • Describe mail delivery types, and explain how routing should be configured during each deployment phase.
  • Explain migration options, and make recommendations based on organizational needs.
  • Describe how to migrate mail, calendar, and contacts data from a legacy platform to Google Workspace.
  • Explain coexistence challenges encountered during a Google Workspace deployment, and recommend best practices, in particular around calendar coexistence.
  • Describe the value of change management and the importance of the change manager.

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