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Master Concept partners with Atlassian, Transform your company with high-velocity Jira Service Management | Master Concept

Master Concept partners with Atlassian, Transform your company with high-velocity Jira Service Management

Master Concept announces a partnership with Atlassian, a leading provider of collaboration and productivity software for teams.

Asia Pacific Google Premier Partner, Master Concept announced the start of an exciting new partnership with Atlassian, to enable teams to tailor their specific needs and workflows through tools such as Jira Service Management, Confluence, Jira Software, and Trello to unleash the potential of all teams across the Enterprise. Atlassian works with a wide range of organizations, different sizes of companies, and across industries.

Unlocking high-velocity teams with Master Concept & Atlassian

With the rise of digital business and distributed teams, traditional norms of team structure and ways of working are being challenged. Modern operations, support, and business teams must now come together to deliver great digital service experiences. Yet, traditional service management is full of rigid systems and processes that prevent the cross-team collaboration needed for modern enterprises. 

Atlassian’s expertise lies in helping teams collaborate, plan, track, and manage their work more effectively, across a range of industries and use cases. The company is committed to providing flexible and customizable tools that enable teams to work how they want to and achieve their goals more efficiently and effectively.    

Why Master Concept?

As an Atlassian Partner, Master Concept can offer a range of services to our customers, including consulting, implementation, customization, training, and support for Atlassian’s products. This partnership allows us to leverage Atlassian’s technology and expertise to provide our customers with best-in-class solutions that improve collaboration, productivity, and efficiency.

“We are genuinely excited to be partnering with Master Concept,” said Adrian Fonseca, APAC Head of Channel Business Development ITSMat Atlassian. “Their commitment to customer success combined with their passion for innovation aligns extremely well with Atlassian’s own values and goals. With their knowledge in Service Management and expertise in helping customers with their Cloud strategy, we are confident that this partnership will be a great boost for our customers in the region.”

Especially for the powerful products of IT service management (ITSM) from Atlassian including Jira Service Management (formerly known as Jira Service Desk), Confluence, Opsgenie, and Statuspage.

It is a great chance for both of us to assist different business accelerate their flow of work between Development and IT Operations while empowering business teams to adopt a service-oriented mindset and deliver exceptional experiences for employees and customers.

About Atlassian

Atlassian is a leading software company that provides a range of collaboration and productivity tools for teams. The company was founded in 2002 in Sydney, Australia, and has since grown to become a global company with offices and customers around the world.

Atlassian’s products are designed to help teams collaborate, manage projects, and be more productive. The company’s flagship products include Jira, Confluence, Bitbucket, and Trello. 

Atlassian has a strong focus on innovation and is known for its agile development practices and open company culture. Atlassian has also been recognized for its commitment to social responsibility, including its participation in the Pledge 1% program, which encourages companies to donate 1% of their equity, product, or employee time to charitable causes.

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