ISO 9001:2015 Certified Company

Master Concept is delighted to receive ISO 9001: 2015 certification. We strive to become a Cloud Managed Service Provider Center of Excellence in Asia Pacific empowering businesses to be more efficient, secure and profitable. This certification recognizes the effort continuously made by our teams in bringing the highest level of quality and contributing to the success of our customers.

What is ISO 9001: 2015?

ISO 9001:2015 is a globally recognized standard of quality management system (QMS), designed by the International Organization for Standardization (ISO). This certification recognizes organizations that demonstrate the ability to deliver consistently high levels of service quality that meet customer and regulatory requirements. The ISO 9001 standard is based on the following Seven principles of Quality management.

  • Customer focus
  • Leadership
  • Engagement of people
  • Approach of process
  • Improvement
  • Evidence-based decision making
  • Relationship management

Why Master Concept?

Master Concept, an award-winning cloud technology advisor and managed service provider, offers the best-in-class cloud solutions tailor-made just for your company and backed by managed service.  If you are looking for a technical advisor to help you transform your company, click here to contact us.

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Why do you need a virtual waiting room for your online store?

Under the influence of the global pandemic, direct transaction and face-to-face interaction have been prohibited, and potentially everything has been going through the journey of digitalization. From fighting over the limited supply of life-saving masks to ordering groceries online or just some random clothes shopping, chances are you have across some sort of online queuing system since 2020. Believed in the power of surging virtual waiting rooms, we feature a product named Queue-it – the first-ever virtual waiting room solution around the globe.

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